Parse

January 2017

No incidents reported for this month.

December 2016

No incidents reported for this month.

November 2016

No incidents reported for this month.

October 2016

Elevated Error Rates
This incident has been resolved.
Oct 19, 11:50-12:41 PST

September 2016

No incidents reported for this month.

August 2016

No incidents reported for this month.

July 2016

Elevated Error Rates
This incident has been resolved.
Jul 18, 00:11-01:45 PST
Elevated error rates
This incident has been resolved.
Jul 12, 13:10-14:32 PST

June 2016

Elevated Error Rates
This incident has been resolved.
Jun 5, 10:00-15:24 PST

May 2016

Elevated Error Rates
This incident has been resolved.
May 8, 22:53 - May 9, 00:16 PST
Elevated Error Rates
This incident has been resolved.
May 4, 07:49-09:57 PST

April 2016

Elevated Error Rates
This incident has been resolved.
Apr 21, 14:15-14:51 PST

March 2016

Elevated Error Rates
This incident has been resolved.
Mar 26, 03:55-04:55 PST
Elevated Error Rates
This incident has been resolved.
Mar 25, 11:43-12:05 PST
Elevated Error Rates
This incident has been resolved.
Mar 10, 12:09-16:34 PST
Background Jobs Delayed
This incident has been resolved.
Mar 7, 06:55-07:32 PST
Elevated Error Rates
This incident has been resolved.
Mar 2, 06:43-07:30 PST

February 2016

No incidents reported for this month.

January 2016

Elevated Error Rates
This incident has been resolved.
Jan 25, 07:24-07:30 PST
Elevated Error Rates
This incident has been resolved.
Jan 13, 10:53-12:53 PST
Elevated Error Rates
This incident has been resolved.
Jan 5, 09:01-12:14 PST

December 2015

Elevated Error Rates
This incident has been resolved.
Dec 25, 13:42-14:03 PST
Increased errors in cloud code since 10:00AM PST
This incident has been resolved.
Dec 9, 10:51-11:16 PST

November 2015

"Delayed pushes for some apps"
This incident has been resolved.
Nov 24, 09:41-11:51 PST
Delayed Delivery, Push
APNs push delivery is back to normal.
Nov 17, 20:07-20:21 PST
Elevated errors for some apps
This incident has been resolved.
Nov 16, 11:15-13:53 PST
Elevated Error Rates
This incident has been resolved.
Nov 9, 13:10-14:31 PST
Elevated Error Rates
This incident has been resolved.
Nov 9, 12:08-12:27 PST
Elevated Error Rates
This incident has been resolved.
Nov 9, 04:33-04:43 PST
Elevated Error Rates
This incident has been resolved. Between 10:03AM and 11:54AM PST, we experienced increased rates of Parse Error Code 107 and HTTP status code 401 in requests issued from Parse Cloud Code to the Parse API.
Nov 6, 11:45-12:03 PST

October 2015

errors "Parse push analytics data not being recorded as of 20 Oct 6PM PST"
This incident has been resolved.
Oct 21, 13:22-16:31 PST
Elevated Error Rates
This incident has been resolved.
Oct 10, 18:35-18:53 PST
Elevated Error Rates
This incident has been resolved.
Oct 1, 08:36-11:37 PST
Elevated Error Rates
This incident has been resolved.
Oct 1, 05:49-07:08 PST

September 2015

Elevated Error Rates
This incident has been resolved.
Sep 28, 13:18-13:31 PST
Elevated Error Rates
This incident has been resolved.
Sep 25, 11:01-11:13 PST
Background jobs are not getting processed
This incident has been resolved.
Sep 21, 22:55-23:24 PST
Elevated Error Rates
This incident has been resolved.
Sep 14, 13:09-13:21 PST
Some apps got query timeout
This incident has been resolved.
Sep 6, 11:32-12:26 PST
Elevated Error Rates
This incident has been resolved.
Sep 5, 07:34-10:43 PST

August 2015

Elevated Error Rates
This incident has been resolved.
Aug 25, 15:32-16:30 PST
Some apps are experiencing elevated error rates
This incident has been resolved.
Aug 25, 11:04-15:26 PST
Pushes are delayed
This incident has been resolved.
Aug 21, 05:28-08:35 PST
Push are delayed
This incident has been resolved.
Aug 20, 12:07-12:16 PST
Pushes are delayed
This incident has been resolved.
Aug 18, 12:18-12:52 PST
push delays
This incident has been resolved.
Aug 15, 10:25-10:31 PST
push delays
This incident has been resolved.
Aug 11, 11:15-12:46 PST
Elevated Error Rates
This incident has been resolved.
Aug 9, 18:10-18:35 PST
"elevated errors on www.parse.com, API is unaffected"
This incident has been resolved.
Aug 5, 09:41-09:51 PST

July 2015

Elevated Error Rates, Cloud Code
We are experiencing Cloud Code elevated error rates and timeouts for some applications.
Jul 30, 06:10 PST
elevated errors
This incident has been resolved.
Jul 25, 00:57-01:05 PST
Parse.com Dashboard Unavailable, Elevated Error Rates
This incident has been resolved. Push notifications may be delayed for a few minutes as our push service catches up.
Jul 8, 13:37-14:01 PST
Pushes Delayed
This incident has been resolved.
Jul 4, 10:13-10:48 PST

June 2015

Pushes delayed
This incident has been resolved.
Jun 30, 15:32-15:37 PST
Cli deploys are broken
This incident has been resolved.
Jun 29, 12:00-12:35 PST
Elevated errors and latency
This incident has been resolved.
Jun 28, 04:14-05:04 PST
Elevated errors and latency
This incident has been resolved.
Jun 25, 18:46-18:51 PST
elevated errors for some cloud code apps
This incident has been resolved.
Jun 22, 09:27-09:57 PST
Delayed push notification delivery
Push notifications were delayed for most applications between 1:30 AM PDT and 5:13 AM PDT on June 18, 2015. Some apps continued to see push notification delays to Android devices until around 6:30 AM PDT.
Jun 18, 01:30 PST
Elevated errors for some apps
This incident has been resolved.
Jun 13, 14:44-16:30 PST
Push notifications are delayed
This incident has been resolved.
Jun 13, 09:23-10:46 PST
Elevated Error Rates
This incident has been resolved.
Jun 10, 12:09-12:16 PST
Parse.com Dashboard Issues Resolved
The Parse.com Dashboard issues have been resolved as of 10:36am PST. EN
Jun 2, 08:25-10:36 PST

May 2015

elevated errors
This incident has been resolved.
May 18, 13:49-13:50 PST
Elevated errors and latency
Elevated errors and latency from 12:50 to 13:00 PST.
May 6, 13:13 PST

April 2015

Elevated Error Rates, Push
A single app experienced elevated error rates. Team has identified and resolved issue. \EN
Apr 30, 12:26 PST
Elevated Error Rates
This incident has been resolved.
Apr 25, 07:43-10:50 PST
Elevated Error Rates, Core
We experienced Core elevated error rates and timeouts for some applications at or around 12:30-12:40pm. These issues have been resolved. \EN
Apr 24, 13:10 PST
Delayed Delivery, Push
This incident has been resolved.
Apr 17, 11:09-13:08 PST
Elevated errors for Cloud Code requests back in to Parse
This incident has been resolved.
Apr 8, 12:27 PST
Elevated Errors
The service is returning to normal, and we're continuing to load balance usage.
Apr 3, 16:51-19:26 PST
Issue with Stripe module
Requests using our Stripe module were failing between 16:45 and 18:30, but this has been corrected.
Apr 3, 18:30 PST

March 2015

elevated errors
This incident has been resolved.
Mar 28, 16:54-17:34 PST
Delayed Delivery, Push
This incident has been resolved.
Mar 26, 13:30-13:51 PST
"degraded performance for some apps"
This incident has been resolved.
Mar 25, 20:44-21:03 PST
Elevated Error Rates, Push
We experienced errors sending pushes to non-GCM Android devices from 12:15 PM-1:15 PM PST. This should now be resolved.
Mar 4, 13:22 PST
Elevated errors and latency for some apps
This incident has been resolved.
Mar 1, 11:15-14:56 PST
Elevated errors and latency for some apps
This incident has been resolved.
Mar 1, 08:24-09:17 PST
Elevated errors and latency for some apps
This incident has been resolved.
Mar 1, 04:11-05:27 PST

February 2015

Elevated Error Rates, Cloud Code Deploys
This incident has been resolved.
Feb 9, 15:56-16:52 PST
elevated errors
This incident has been resolved.
Feb 9, 13:03-13:21 PST
elevated errors
This incident has been resolved.
Feb 9, 08:30-08:36 PST
Performance Analytics Erratically Underreporting
This incident has been resolved.
Jan 29, 13:23 - Feb 4, 17:12 PST
Data Exports Limited to 100 Records
This incident has been resolved.
Feb 4, 16:22-17:12 PST
Elevated Error Rates, Hosting
The Parse Hosting service has been restored.
Feb 3, 14:55-15:13 PST

January 2015

Increased Latency
This incident has been resolved.
Jan 26, 22:39-23:44 PST
Elevated errors and latency for some applications
This incident has been resolved.
Jan 22, 00:12-00:23 PST
Push delayed
This incident has been resolved.
Jan 15, 10:54-11:10 PST
Delayed Delivery, Push
This incident has been resolved.
Jan 13, 12:46-15:28 PST

December 2014

elevated errors
This incident has been resolved.
Dec 19, 08:02-09:35 PST
Elevated errors and latency
This incident has been resolved.
Dec 18, 10:45-11:12 PST
Elevated errors and latency
This incident has been resolved.
Dec 16, 16:30-16:47 PST
Data Exports Failing
Various users reported that their exports were not completing successfully. The root cause was identified and the issue has been fixed. Exports should now be working as expected.
Dec 16, 10:19 PST
Incident with Background Jobs and Push Notifications
This incident has been resolved.
Dec 9, 03:25-07:06 PST
Android Push notifications were not delivered for a brief period of time
We've identified an issue that affected Android push notifications for a brief period of time. As a result of this issue, push notifications targeted to GCM devices were not delivered between 17:00 and 17:20 Pacific today.
Dec 8, 17:00 PST

November 2014

Background jobs are delayed. We are working to identify and resolve the problem.
This incident has been resolved.
Nov 24, 16:51-18:42 PST
elevated latency for some parse apps
This incident has been resolved.
Nov 21, 12:16-12:44 PST
Performance degraded for a small subset of apps
This incident has been resolved.
Nov 18, 12:46-16:32 PST
Elevated errors and latency
This incident has been resolved.
Nov 18, 12:14-12:32 PST
Elevated errors
This incident has been resolved.
Nov 12, 16:40-16:55 PST
Elevated Errors and latency
This incident has been resolved.
Nov 11, 12:50-13:12 PST
Elevated Error Rates, Cloud Code
Some applications experienced elevated error rates related to timeouts this morning, starting around 8:30 AM Pacific. The issue was resolved around 11:30 AM Pacific.
Nov 10, 08:30 PST
Elevated Error Rates
This incident has been resolved.
Nov 5, 14:06-14:14 PST

October 2014

Elevated Error Rates
This incident has been resolved.
Oct 27, 16:41-17:11 PST
Elevated Error Rates
This incident has been resolved.
Oct 24, 09:39-10:03 PST
Elevated errors and latency reported. Engineers are investigating.
This incident has been resolved.
Oct 24, 05:18-06:09 PST
Elevated errors on core parse services for some customers
From approximately 4 am to 5 am, we experienced elevated errors and latency for apps on a single shard. The incident has been resolved.
Oct 15, 06:42 PST
Elevated Error Rates, Core
This incident has been resolved.
Oct 14, 13:58-14:16 PST
Analytics Batch Processing Outage
Analytics data has been fully recovered. Audience and Retention numbers should be available and nonzero for the affected dates.
Sep 30, 12:00 - Oct 12, 20:34 PST
Analytics Batch Processing Outage
This incident has been resolved.
Sep 30, 12:00 - Oct 8, 15:28 PST
Elevated Error Rates, Core
This incident has been resolved.
Oct 8, 15:21-15:27 PST
We are experiencing elevated latency for some apps, and are investigating.
This incident has been resolved.
Oct 5, 10:14-12:46 PST

September 2014

Elevated Error Rates, Core
At approximately 1:30 AM, we detected elevated error rates for Parse Core API requests. The issue was isolated to a single web server. Our team identified the issue and API requests were being served normally by this server by 2:30 AM.
Sep 30
Elevated Error Rates, Core
This incident has been resolved.
Sep 25, 11:49-13:36 PST
Elevated Error Rates, Hosting
This incident has been resolved.
Sep 17, 14:41-15:18 PST
Elevated Error Rates, Core
This incident has been resolved.
Sep 5, 13:09-13:19 PST
Elevated Error Rates, Core
This incident has been resolved.
Sep 4, 16:34-16:45 PST
Elevated Error Rates, Push
This incident has been resolved.
Sep 4, 14:45-15:34 PST
Elevated Error Rates, Core
This incident has been resolved.
Sep 3, 12:16-13:57 PST

August 2014

Elevated errors
This incident has been resolved. We apologize for the significant downtime Saturday morning. Core services experienced elevated errors from 2:36 am to 3:51 am, and 4:37 am to 5 am PST. We understand how disruptive these events are for our customers and that today's events fail to meet our standards for platform uptime.
Aug 30, 04:41-05:32 PST
Elevated errors
The issue has been resolved.
Aug 30, 02:46-04:19 PST
Delayed Delivery, Push
This incident has been resolved.
Aug 28, 12:42-13:09 PST
Intermittent Errors, Core
This incident has been resolved.
Aug 23, 07:46-08:52 PST
Elevated Error Rates, Cloud Code
This incident has been resolved.
Aug 22, 09:30-10:12 PST
Elevated Error Rates, Core
This incident has been resolved.
Aug 8, 07:22-07:54 PST
Elevated Error Rates, Core
Parse Core saw elevated error rates and timeouts for many applications earlier this morning. The incident has been resolved.
Aug 5, 07:14 PST

July 2014

Elevated Error Rates, Core
This incident has been resolved.
Jul 24, 11:33-11:43 PST
Delayed Delivery, Push
This incident has been resolved.
Jul 24, 09:43-10:37 PST
Parse unavailable, API and Website
This incident has been resolved.
Jul 23, 22:13-22:15 PST
Elevated Error Rates, Core
This incident has been resolved.
Jul 7, 09:47-10:01 PST
Elevated Error Rates, Core
We had a period of Core elevated error rates and timeouts for some applications starting at 7:30 AM Pacific. Core has now recovered.
Jul 2, 07:45 PST
Elevated Error Rates, Core
The Core API and website have recovered.
Jul 1, 23:57 - Jul 2, 00:03 PST

June 2014

Elevated Error Rates, Cloud Code
This incident has been resolved.
Jun 30, 16:29-18:48 PST
Delays, scheduled Push delivery and scheduled Background Jobs.
Delays in scheduled processes have subsided.
Jun 25, 15:59-20:58 PST
Parse.com Unavailable, Core API Unaffected
This incident has been resolved.
Jun 25, 10:55-11:05 PST
Delayed Delivery, Push
Push notification delivery is back to normal.
Jun 12, 16:08-17:07 PST
Elevated Error Rates, Core
This incident has been resolved.
Jun 12, 07:55-10:10 PST
Elevated Error Rates, Core
This incident has been resolved.
Jun 10, 18:49-19:08 PST
Service unavailable, Analytics
Analytics service has been restored.
Jun 9, 13:14-14:03 PST
Elevated Error Rates, Core
This incident has been resolved.
Jun 9, 09:02-09:39 PST
Elevated Error Rates
We experienced elevated error rates starting at 6:19 PM. The system recovered by 6:38 PM PST.
Jun 3, 23:02 PST

May 2014

Elevated Error Rates, Core
This incident has been resolved.
May 31, 11:41-12:00 PST
Elevated Error Rates: Push Notifications Endpoint
This incident has been resolved.
May 28, 10:47-13:49 PST
Elevated error rates
This incident has been resolved.
May 28, 11:08-11:14 PST
Push Notification Delivery Delayed
Push notification delivery is back to normal.
May 27, 07:49-09:30 PST
Elevated error rates
Platform has recovered.
May 26, 00:34-00:59 PST
Elevated Error Rates
The platform is now recovered and operational. Some impacted databases have had their state rolled back to a pre-outage snapshot. Postmortem with additional details forthcoming.
May 8, 23:00 - May 9, 10:40 PST
Elevated error rates
This incident has been resolved.
May 8, 12:41-13:18 PST
Elevated error rates
We experienced about 5 minutes of elevated error rates.
May 5, 13:05 PST

April 2014

File Uploads
We're no longer able to reproduce this issue. Please let us know if you still have a problem.
Apr 30, 19:38-22:38 PST
File Uploads
The issue affecting file uploads has been resolved.
Apr 30, 13:46-17:02 PST
Elevated error rates
This incident has been resolved.
Apr 29, 14:58-15:40 PST
Push notification delays
Push notifications have recovered.
Apr 28, 19:05-19:51 PST
Elevated error rates
Parse API service has recovered. Some push notifications may be delayed temporarily.
Apr 28, 16:20-17:31 PST
Elevated error rates
The service has recovered.
Apr 28, 15:54-16:15 PST
General latency is high
This incident has been resolved.
Apr 27, 08:21-09:17 PST
Elevated Error Rates
Everything should be back to normal.
Apr 22, 14:32-15:48 PST
Cloud Code
This incident has been resolved.
Apr 21, 16:24-16:41 PST
Gateway Timeouts
This incident has been resolved.
Apr 21, 10:26-10:33 PST
Elevated error rates and latency
Parse Core API has recovered.
Apr 15, 11:36-12:21 PST
Heartbleed Vulnerability
This incident has been resolved.
Apr 8, 18:41 PST
Push Notification delays
This incident has been resolved.
Apr 7, 14:37-15:20 PST
Elevated error rates in Cloud Code
This incident has been resolved.
Apr 3, 22:14-23:28 PST

March 2014

Cloud Code deploys
This incident has been resolved.
Mar 27, 14:00-17:10 PST
Parse was down for five minutes.
This incident has been resolved.
Mar 27, 15:53 PST
Elevated Error Rates
This incident has been resolved.
Mar 26, 14:54-15:04 PST
Elevated Error Rates
This incident has been resolved.
Mar 26, 14:07-14:18 PST
Elevated Error Rates on Push and API
An incident that affected both push notifications and API requests has been identified and resolved.
Mar 21, 10:15 PST
Email Deliverability Affected
Our email automation provider has resolved today's incident. Parse-generated emails should now be delivered as normal. Note that emails that should have been sent during this incident were not delivered, including data exports.
Mar 17, 12:19-13:38 PST
Elevated error rates
We had a brief (<10 minute) period of higher than usual error rates, it has been resolved.
Mar 14, 17:27 PST
Push notifications for iOS clients are delayed
This incident has been resolved.
Mar 10, 14:13-14:58 PST
Push Notification delays
Push notification delays have been corrected and all queued notifications have gone out.
Mar 10, 11:39-13:09 PST
Push notification delays
Push notification delivery has recovered.
Mar 5, 11:33-12:15 PST

February 2014

Timeouts on Parse.com
This incident has been resolved.
Feb 28, 15:01-15:13 PST
Push notification delays
Push notification delivery times are back to normal.
Feb 25, 08:10-14:34 PST
Parse.com unavailable
The website is now available.
Feb 25, 13:11-13:19 PST
Analytics
The server response has been fixed. As mentioned before, analytics events tracking was unaffected throughout this incident.
Feb 21, 15:15-15:36 PST
Push notification delays
Push notification delivery is back to normal.
Feb 17, 11:40-12:58 PST
Elevated error rates
Recovered.
Feb 3, 12:38-14:31 PST

January 2014

Delays for Android Push
This incident has been resolved.
Jan 31, 17:35-17:48 PST
405 Error Response on non-GET Requests
We've identified a period of elevated error rates, which were isolated to a fraction of non-GET requests. The underlying issue has been identified and resolved.
Jan 22, 22:14 PST
Elevated error rates
Some applications experienced elevated error rates for a 10 minute period.
Jan 11, 10:04 PST
Elevated error rates
We have restored the system to its normal level of operation.
Jan 1, 08:17-09:09 PST

December 2013

Analytics
The collection of Parse Analytics data has been reestablished.
Dec 29, 08:04-12:20 PST
Parse Hosting
This incident has been resolved.
Dec 26, 11:57-12:57 PST
Elevated error rates and latency
This incident has been resolved.
Dec 24, 08:58-11:21 PST
Degraded Performance
Some apps experienced degraded performance with up to 5 seconds of latency for a period of 30 minutes. The issue has been identified and resolved.
Dec 20, 06:30 PST

November 2013

Degraded Service
A subset of applications saw elevated error rates starting at 9:49 AM. System recovered by 9:59 AM PST.
Nov 4, 10:06 PST

October 2013

A subset of Parse apps are seeing elevated error rates
The issue affecting a subset of apps has been resolved.
Oct 28, 14:43-14:48 PST
Background Jobs not running
The issue affecting Background Job scheduling has been identified and resolved. New Background Jobs should run as expected.
Oct 22, 04:05-04:10 PST
JavaScript CORS issue
This incident has been resolved.
Oct 21, 15:34-16:27 PST
Elevated Error Rates
The API has resumed its normal functioning.
Oct 2, 14:01-14:32 PST

September 2013

Push notification delays
Push throughput has been restored at this time.
Sep 9, 15:24-15:37 PST

August 2013

Elevated error rates
The platform has resumed its normal operation.
Aug 27, 13:27-14:16 PST
Some API calls failing
The platform has resumed normal operation.
Aug 25, 13:03-14:35 PST
Push Delays
The delay issues have been resolved and APIs have resumed their normal function.
Aug 20, 12:18-12:56 PST
Outage
Operational issues with the platform are resolved at this time.
Aug 20, 05:04-05:42 PST
Push Notification Outage
Some push notifications scheduled to be sent between 3:05 PM and 4:40 PM Pacific might not have been delivered due to a bad deploy. We've rolled back and restored push notification delivery.
Aug 12, 16:49 PST

July 2013

Parse Hosting Issue
We have rolled back the offending release and the issue appears to be resolved.
Jul 22, 14:54-15:04 PST

June 2013

No incidents reported for this month.